Important notice for inquries

  • Depends on the inquriy details, it takes time or we may be unable to reply. Thank you for your understanding.
  • We don't take inquiries or questions by telephone.
  • We don't answer solicitation or sales inquries.
  • Correspondence time for inquiries: 9:30〜17:00 (except Sat. Sun. National Holidays, Summer & Winter holidays)
  • Please do not reprint partial or complete answers from us without our permission .

Important notice about email address

We will automatically send a confirmation email about the detail of inquiry to the email address you input on the inquiry form. In case if you don't receive the confirmation email, the reasons below should be considered.

  • Wrong email address
  • If you are a cell phone user receiving paticular domains only, please set up for receiving "" and try again.
  • Rejecting emails from PC on your cell phone.
  • No space in your email box.
  • The confirmation mail is stored in a junk mail folder.

Handling of personal information

The personal information we receive will be only used for getting opinions and inquiries, and replying to them. We don't use them for any other purpose.

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Before you send, please read our "privacy policy" about utilization of inquiry information and agree. The private information will be managed carefully according to our personal information protection policy and our personal information handling policy.